Susan has consistently delivered polished, impactful work that has streamlined the daily workflows of over 50 designers and significantly increased the velocity of product development.

She is an exceptionally talented designer, having built three full design systems for our client in just five months. On top of her professional strengths, Susan is an absolute joy to work with—patient, humble, and always generous with her time and support.

As a product designer using the system, Susan was an ideal teammate. Beyond informative practice-wide weekly sessions, she took the time to meet with our smaller design pod at another time each week.

Early in the process, we often rolled through long lists of edits and requests, and she took every one of our comments and questions and worked to improve the design system. Nothing was too small or too big for her to be concerned about.